Returns & Exchanges
At Z-Edge, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your purchase doesn't fit your style or size, we are here to help you find the perfect match or provide a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the unworn garments with original tags attached into the original shipping packaging or a secure poly mailer.
- 3.Attach Shipping Label
Download and print the prepaid return shipping label from your email and securely affix it to the outside of your package.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.